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Printing – Overview
Printing Orders FAQ section:
Printing – Overview

By connecting a supported thermal printer, you are able to print the order confirmation after the order has been accepted in the order taking app.

Depending on the model, the thermal printer is connected to the order taking device by LAN or Bluetooth. Since the LAN connection method is the most reliable, we strongly suggest you buy a LAN printer if you wish to auto-print order information.

For more details on how our printing function works, examples of personalized tickets, and a list of supported printers, you may check the link below: 

What printers should you use


Please find below a list of recommended printers for easy installation and optimal connectivity:

The LAN printer needs to be connected via an Ethernet/LAN cable directly to the router. This way the ordering app can detect it and enable the connection.

We strongly recommend using a printer from the list mentioned above, that connects via LAN cable to the same router that is also creating the WiFi signal.

If you are willing to consider compatible LAN printers, you may buy one from here: 

Connecting the printer to the order taking app

Here is a short animation of how the printer can be connected to the order taking app:

Customizing the tickets 

Go to Other -> Printing -> Templates and click on the Edit icon on the right:

How will the tickets look

Once the printer is connected to the order taking app successfully, the tickets will be printed like this:

Just click on the right arrow in each field and customize it: