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Orders for later
Manage online orders FAQ section:
  1. Using the order taking app
  2. 3 minutes order acceptance time
  3. Why not accept orders automatically?
  4. Why an order-taking mobile device
  5. Why you do not have apps for Windows?
  6. How can I delete orders or clients?
  7. How to relaunch a missed or rejected order?
  8. Can the restaurant modify or edit an order after being placed?
  9. How to manage the fake orders
  10. Temporarily closed
  11. Orders for later
  12. How to set the system to accept far-ahead orders?
  13. Can we have predefined order rejection auto-reasons?
  14. Is there an option to re-order form client’s history?
  15. What is the alert call?
  16. Opening hours – how to setup | exceptions | overlap
Orders for later

A restaurant may enable, in its administration panel, the option to receive orders for later. This will allow clients to order in advance and choose the right time from the restaurants’s available pickup or delivery hours. 

To enable the option, go to the admin panel >> “Services & opening hours” >> “Order for later” section and set it to “yes”. Like this:

Then set the timing for pick/up and/or delivery. This will influence the time options displayed to the client. In the example above, the client will not be able to order with delivery for a time which is earlier than 60 minutes form the delivery service start every day, nor later than 2 days, provided that there is some delivery service available during those 2 days. 

So always compare these settings with the opening hours for pickup/delivery.

This will add another option for the client at the checkout. 

Then set the timing for pick/up and/or delivery. This will influence the time options displayed to the client. In the example above, the client will not be able to order with delivery for a time which is earlier than 60 minutes form the delivery service start every day, nor later than 2 days, provided that there is some delivery service available during those 2 days. 

So always compare these settings with the opening hours for pickup/delivery.

This will add another option for the client at the checkout. 

When it comes to orders for later, in some cases we don’t immediately push such orders to the order taking app.  There are two cases:

  • the restaurant is open at the time the order is placed (for example 7PM in the evening): In this case the order is pushed to the order taking app right away and there is a clear indicator that the fulfillment date and time is in the future.
  • the restaurant is closed at the time the order is placed (for example 3AM at night): In this case the order is queued until you open the restaurant the next day. Once you open the order is pushed to the order taking app and there is a clear indicator of the fulfillment date and time.

If the restaurant use the Sales Optimized Website service ( SOW) from us, such message may also be highlighted using the “Important Announcements” section of the SOW editor.